What is a Dreampod?
The Dreampod is the most luxurious, full featured floatation tank in the market. It requires 500kilograms of epsom salt to get the solution just perfect for floating.
What was your inspiration in the design, and shape of the Dreampod?
Our vision was to create something that would be visually stimulating, eliminating any type of intimidation to beginner floaters. Based on our research and experience, we believe the floatation tanks MUST be inviting and welcoming as a rule of thumb. This will allow beginner floaters to feel most relaxed, increasing the chance of them returning for future floats. The Dreampod offers all aspects of comfort and safety in mind.
Are you using inferior branded components in the Dreampod?
All critical components are imported from the U.S or Europe and hold certifications proving it’s quality from standard certification bodies.
Is the Dreampod fully automated and what does that mean?
The Dreampod is completely automatic, making handling and managing very easy. The Dreampod features an automatic filtration system, which will automatically kick in after each float.
How much space do I need for my Dreampods?
The Dreampod pods are available in different sizes and shapes to accommodate various spaces. Our flagship V2 float tank, for instance, can fit in a 10′ by 14′ area. If you need more details about room setup and compatibility, please reach out to us using our inquiry form. We’ll be happy to assist you further.
What is the maintenance of the tank like?
It is very easy to clean around the motors and the pods. For the pump, just remove the engine box, and clean around the components with a damp cloth, soaked in warm water. Besides for this, you will need to change a filter bag once or twice per month, depending on how busy the Dreampod is. You will also need to add salt once per month, again, depending on how busy that tank is. Other than that, regular morning maintenance of wiping the tank down and getting it ready for business.
If something breaks down, how would I go about getting parts for repairs? And how long could I expect the pod to be shut down for?
It is important to note, we are the manufacturers. We are the direct link to the Dreampod, so there are no middle men involved in getting components. All parts would be sent with in 24 hours. Our trouble shooting team is available 24/7.
Do I need help with the initial setup? If so, would you or one of your employees come out to help with that? Would transportation/accommodations for this be an extra cost I would incur?
Remote installation and assembly instructions for the pods can be provided. A Dreampod technician will arrange for a video conference to provide you with a comprehensive overview of the assembly instructions.Once the pod is assembled, we will have a second video call to configure the software and conduct a thorough systems check. After the pod(s) has been checked, the technician will provide you with detailed training on the maintenance and operation of your pod(s). You will also receive the necessary documents and checklists to ensure the process is properly completed.Having our technician come over for assembly is also an option. He will assemble, test and train you on the functions and maintenance of the pod(s). The cost for this service will be USD650 per pod. We also ask that the client pay for travel and lodge.
How many tanks can I fit into a shipping container and how long is delivery?
One, or two pods will fit into a 20’ container, while three and four pods will fit into a 40’ container. Delivery can take anywhere between 10 and 25 days, depending on your location.
Please explore our Distributor Options (Contact Page). We have distributors in Asia, Australia and the U.S.
For U.S customers you might be able to receive your DreamPod in as short as just 7 days if shipped from our Utah Warehouse. Financing Options available also!
Does my Dreampod float tank come with warranty?
Our products do come with a warranty of ONE (1) YEAR from the time of purchase. Please make sure you have a copy of the receipt and that the floatation device has not been tampered with to qualify for warranty, repairs, and/or exchanges.
My device was defective. What do I do?
If your Dreampod float pod or ice bath experiences any damage or malfunction, please contact our support team. We are committed to providing prompt assistance and will respond to your inquiry within 24 hours on regular working days.