VITRI 72" | Wall Hung Double Bathroom Vanity Set

Shipping

To keep our nationwide shipping rates low and safe, all vanities ship via LTL truck freight with Curbside Delivery. Curbside Delivery does not include Inside Delivery or Installation. In-Stock vanities ship within 1-3 business days from Southern California and deliver within 4-10 business days depending on delivery location and holidays. An email with tracking information will be sent to the email address provided to us on the order. Please allow a full business day for tracking updates to be processed before being reflected on the tracking number.

Delivery Appointments

The Carrier will call when your item arrives at the local terminal to schedule a delivery appointment and ensure that someone is present to receive the package. A person over the age of 18 must be present to receive and sign for the package at the time of delivery. Allow a 5 hour window for the delivery appointment.

Receiving Your Package

Please be sure to take your time inspecting your delivered item thoroughly before signing for it. The delivery receipt is for recording all the facts at time of delivery and verifies the freight was received in good order, unless otherwise noted. Our items are inspected and meticulously packaged before shipping for optimal protection during shipping, but we recognize that things out of our control can happen in transit. For this reason, it is important to follow these inspection guidelines when receiving the package:

• The delivery driver should allow you time to inspect the package. If, for whatever reason, there is no time to inspect the package, please write “subject to further inspection” on the delivery receipt. Be advised that once you sign for the delivery, you are acknowledging that the item arrived in perfect condition.
• If the item arrives with concealed damages (ex: the packaging is in good condition but when you open the box there is a crack on the item), you must report this to us within 24 hours. Please provide detailed pictures of the damage and pictures of the packaging.
• If the package is in obviously distressed condition and the contents are clearly damaged, you have the right to refuse the package. Write “refused due to shipping damages” on the delivery receipt and the carrier will take the item back. Please contact us within 24 hours so we can make arrangements for a replacement.

Return Process

We understand that a product may get damaged in transit. Rest assured, we stand by our customers during this process and make sure we do everything we can to bring it to a satisfying and timely conclusion at no expense to you. For us to offer this level of service, we need a little help from our customers in the form of a detailed product inspection immediately upon delivery. This will make things much easier if you decide to return the item. Returns must be initiated within 30 days of purchase.

LAVIVA Inc. products have been manufactured under the highest standards of quality and workmanship. Each product goes through a rigorous and multipoint quality control process to ensure excellence.

LAVIVA Inc. offers the following limited warranty on each of its vanity products (the “Product”) and the components thereof. This warranty extends only to the original owner or end-user for personal household use. This warranty is void if the product has been moved from its initial place of installation. For commercial uses, additional limitations apply. LAVIVA Inc. warrants the product to be free from defects in workmanship and materials under normal use and service for a period of one (1) year from the initial date of purchase by the owner or end-user, contractor, or builder, from LAVIVA Inc or an authorized LAVIVA Inc. dealer unless otherwise noted. Subject to the warranty service provision below, any product reported to the authorized dealer or to LAVIVA Inc. as being defective within the warranty period will be repaired, or replaced with a product of equal value at the discretion of LAVIVA Inc.. This warranty extends to the original owner or end-user and is not transferable to a subsequent owner.

Neither the distributor, authorized LAVIVA Inc. dealer, nor any other person has been authorized to make any affirmation, representation, or warranty other than those contained in this warranty. Any affirmation, representation, or warranty other than those contained in this warranty shall not be enforceable against LAVIVA Inc. or any other person.

This warranty shall not apply to instances of incorrect operating procedures, breakages, or damages caused by fault through improper installation, carelessness, abuse, misuse, misapplication, improper maintenance, or alteration of the product, as well as chemical or natural corrosion, accident, fire, flood, an act of God, or any other casualty. Avoid abrasive cleaners, steel wools, and harsh chemicals as these will scratch, damage, and / or dull the product and / or finish and void this warranty. The owner/end-user of the product covered by the present warranty is entirely responsible for its proper installation and any applicable plumbing. LAVIVA Inc. neither installs nor supervises the installation nor hires a contractor for this purpose; consequently, LAVIVA Inc. cannot be held responsible for any default, breakage, or damages caused thereby or resulting thereof, either directly or indirectly. The owner/end-user must provide access to the components of the Product as described in the installation guide so that LAVIVA Inc can execute the warranty specified herein. If such access is not available, all expenses to provide said access will be the responsibility of the owner/end-user. This warranty does not apply to local building code compliance. The owner/end-user should check with the local related plumbing codes before installation.

This warranty does not apply to products that have not been installed or operated in accordance with instructions supplied by LAVIVA Inc. and all applicable rules, regulations, and legislation pertaining to such installations.

This warranty does not apply unless the LAVIVA Inc. Product is installed by fully insured licensed professionals. LAVIVA Inc. strongly recommends that such licensed professionals have experience in the installation of bathroom products. Installation of certain products, including, without limitation, glass products (i.e., glass countertops glass sinks) by an inexperienced person may result in glass breakage and, consequently, cause personal injury or death.

LAVIVA Inc. is not liable for personal injuries or deaths to any persons or for any direct, special, incidental, or consequential damage, loss of time, loss of profits, inconvenience, incidental expenses, labor or material charges, or any other costs resulting from the use of the product or equipment or pertaining to the application of the present warranty, or resulting from the removal or replacement of any product or element or part covered by this warranty. Except as otherwise provided above, LAVIVA Inc. makes no warranties, expressed or implied, including warranties of merchantability and fitness for a particular purpose or compliance. In any case, LAVIVA Inc. cannot be held liable for any amount over and above the purchase price paid for the Product by the owner/end-user, contractor, or builder.

LAVIVA Inc. reserves the right to modify this warranty at any time, it being understood that such modifications will not alter the warranty conditions applicable at the time of sale of the products in question.

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